Sunday, November 25, 2007

Turkey Day Wrap-up

So we had a great weekend with the family around. My parents and my brother and his family. We ate our brined turkey (moistest bird in Oregon), ate our 10 pounds of mashed potatoes (seriously, we had to throw half of them away, we made so many), at our sweet potatoes (better warmed up), ate everything that was thrown at us then ate some more.

In between eating we played the Wii. Everybody loved it, the whole family was up and about playing Wii Sports. Tennis, golf, bowling, pool. The grandparents were squaring off against the grandkids, brother versus brother, husband vs. wife--if the Wii had been around the past couple hundred years we wouldn't have had any wars, we'd just be playing video games. That's how much it brings people together.

I bought a little gadget the other day called the Skip Doctor, or something like that. It fixes your cds, dvds, games, whatever's round and shiny--if it's scratched and doesn't play correctly, the skip doctor fixes it. This is especially useful around our house since both kids know how to bypass the child guard on the dvd player and get the dvds out. They then throw them around the room, rub sandpaper on them, skate across the rough sidewalk on them, do whatever it takes to scratch them up nice and good. Seriously, it takes about 2 hours from the time the new dvd is opened to look as if we'd had it for 10 years.

I even tried it out on an 18 year old cd I had, the best of the Velvet Underground. This was one of the first cds I ever bought when I was in high school. The case has been missing for the past 8 years I'm sure, so it's been run through the washer. Half the songs skipped half the time. Ran it through the skip doctor, and voila!, good as new. I heartily recommend it.

One thing I can't recommend is the Safeway store in Tigard on Highway 99 near King City. I was in there the other day with my Dad, buying a couple stuff. This little old lady was ahead of us in line, and the guy that was ringing her up started scanning our items as well. I wasn't paying much attention, so I assumed that her own transaction was finished. The lady tells him she hasn't paid yet and then I tell him he's scanning our stuff. The guy doesn't apologize to the her, doesn't even acknowledge he did anything wrong, just starts re-scanning our stuff to remove it from her transaction. She says something about wanting to look at the receipt because she wants to make sure he got the right stuff, and he says, "It's fine, I removed that stuff", in an assholish tone. Then as he hands her the receipt he says, "Thank you Mrs. Grawarshkisoundslikethat". She doesn't notice this because she's asking him a question about the receipt, but what a total prick. That's when I look at his nametag and read that he's the assistant manager.

Working in retail myself, I recognize that everybody can make a mistake. This wasn't a very big mistake either, but I also know that you apologize when you make a mistake, and you don't make fun of the customer and blow them off to downplay that you messed up. That's the kind of thing that loses customer. It's like they say, if you have a great experience at a store you might tell 1-2 people, but when you have a bad experience you tell at least 10 people.

Hey, assistant manager at Safeway, Stop Being an Asshat!

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